Pennsylvania Department of Banking and Securities

17 North 2nd Street, Suite 1300

Harrisburg, PA 17101

If you have a complaint, please contact Gate US, Inc. at 877-357-2112 or https://us.gate.com/help. If you still have an unresolved complaint regarding Gate US, Inc.’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page https://difi.az.gov/complaint.

AZ e-Licensing Portal for filing a complaint:

https://azdifi.portalus.thentiacloud.net/webs/portal/register/#/complaint.

AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708

If you have a complaint, please contact Gate US, Inc. at 877-357-2112 or https://us.gate.com/help. If you still have an unresolved complaint regarding Gate US, Inc.’s money transmission activity, you may file the completed complaint form https://securities.arkansas.gov/file-a-complaint-2/ by e-mailing to ASDInfo@Arkansas.gov or by mailing at:

1 Commerce Way, Suite 402

Little Rock, Arkansas 72202

Telephone: (501) 324-9260

Facsimile: (501) 324-9268

WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS MAY NOT BE RECOVERABLE AND TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE

Virtual currency is not backed or insured by the government and accounts and value balances are not subject to Federal Deposit Insurance Corporation, National Credit Union Administration or Securities Investor Protection Corporation protections. Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which may not be the date or time when the customer initiates the virtual currency transaction. The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the permanent and total loss of the value of a particular virtual currency, if the market for that virtual currency disappears. There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future. The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in a significant loss over a short period of time. The nature of virtual currency may lead to an increased risk of fraud or cyber attack. Any bond maintained by licensee for the benefit of the customers of such licensee may not be sufficient to cover all losses incurred by such customers. 

If you have a complaint, please contact Gate US, Inc. at 877-357-2112 or https://us.gate.com/help. If you still have an unresolved complaint regarding Gate US, Inc.’s money transmission activity, you may file it by contacting the Department at:

District of Columbia Department of Insurance, Securities and Banking

1050 First St., NE, Suite 801

Washington, DC 20002

Phone: (202) 727-8000

Fax: (202) 354-1085

E-mail: disbcomplaints@dc.gov

Consumer Complaint Form Mail-in Version https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf

Licensed by the Georgia Department of Banking and Finance (Lic. # 2272810/ NMLS # 2272810).

If you have a complaint, please contact Gate US, Inc. at 877-357-2112 or https://us.gate.com/help. If you still have an unresolved complaint regarding Gate US, Inc.’s money transmission activity, you may file it by contacting the Georgia Department of Banking and Finance - Consumer Resources https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint .

If you have a complaint, please contact Gate US, Inc. at 877-357-2112 or support@gate.us. If your concerns have not been addressed, please contact the state regulator listed below:

North Dakota consumers with complaints or concerns can contact the department at: North Dakota Department of Financial Institutions 1200 Memorial Highway, Bismarck, ND 58504 Phone: (701) 328‐9933 Email: dfi@nd.gov

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Please note the following disclosures associated with virtual currency:

- Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Please note that this license and the required surety bond do not cover the transmission of virtual currency. Gate US, Inc. is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.

However, any company that offers to exchange, administer, or maintain virtual currencies for sovereign currency may be subject to state regulation and licensing as well as federal regulation. To verify a licensed Tennessee Money Transmitter, please click HERE https://www.tn.gov/content/tn/tdfi/mortgage-consumer-lending/money-transmitter/mt-listing.html or visit the NMLS Consumer Access website HERE https://www.nmlsconsumeraccess.org/Home.aspx/MainSearch.

If you have a complaint, please first contact Gate US, Inc. at 877-357-2112 or support@gate.us. If you still have an unresolved complaint regarding the Company’s money transmission or virtual currency activity, please contact the State of Vermont Department of Financial Regulation using the Vermont Consumer Complaint Form:

https://dfr.vermont.gov/form/banking-consumer-complaint-form

Gate US, Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).